Contact Information

Need to speak to someone at ARL about LibQUAL+®? The LibQUAL+® team will be happy to answer your questions.

The fastest way to reach us is by sending an email to:
libqual@arl.org

The LibQUAL+® Team

Martha Kyrillidou - Senior Director, ARL Statistics and Service Quality Programs
martha@arl.org
202-296-2296, x139

Amy Yeager - Library Relations Coordinator
amy@arl.org
202-296-2296, x136

Gary Roebuck - Director of Information Technology
gary@arl.org
202-296-2296, x137

Henry Gross - Applications Developer
henry@arl.org
Skype chat

Shaneka Morris - Statistics Editorial Assistant
shaneka@arl.org
202-296-2296, x124

Angela Pappalardo - Administrative Assistant
angela@arl.org
202-296-2296, x140

Additional Staff Contacts:

Kaylyn Groves
kaylyn@arl.org
512-394-5178

Correspondence should be directed to:

LibQUAL+®
ARL Statistics and Assessment Program
Association of Research Libraries
21 Dupont Circle, N.W., Suite 800
Washington, D.C. 20036
Phone: 202-296-2296
Fax: 202-872-0884
E-mail: libqual@arl.org