Virtual Share Fair

2012 - Lund, Sweden

Library Assessment Seminar and LibQUAL+® Share Fair


Martha Kyrillidou, Association of Research Libraries
"An introduction to LibQUAL+® and its role in nurturing a library assessment community"

Selena Killick, Cranfield University
"LibQUAL+®: The UK and Irish experience"

Stephen Town, University of York
"LibQUAL+® in context: a case study of contribution to strategy and performance"


Elisabet Ahlqvist, National Library of Sweden
"Expert group for Evaluation and Quality"

Tore Torngren, Lund University
"Strategic Plan for Lund University Libraries"

Ann-Christin Persson and Kristina Holmin Verdozzi, Lund University
"The LibQUAL+® experience at Lund University faculties of Science and Engineering"

Håkan Carlsson, Gothenburg University Library
"LibQUAL+® at Gothenburg University Library"

Henry Langseth, University of Agder
"Boosting LibQUAL+® response rate -a Norwegian experience"

Idunn Boyum and Bente Saxrud, BI Norwegian Business School
"Is LibQUAL+ an appropriate measuring instrument for evaluating strategic actions?"

Poster Presentations

Kristina Holmin Verdozzi and Kristina Arnebrandt, Lund University
"Why LibQUAL+®? Some reasons, results and reflections"

Maria Langh and Ann-Christin Persson, Lund University
"I Can't Find Anything!"

Anne van Weerden, Utrecht University
"Information Control and Library Staff as Keys to Customer Satisfaction"

Lena Landgren, Lund University
"Are we making any difference? An impact study of library instruction"

2011 - New Orleans


Experiences from the Field:

Meg Scharf (Central Florida)

  • "Drawing Drama! Will They Enter the Drawing Without Responding to the Survey?"

Ibironke Lawal (Virginia Commonwealth)

Diane Wahl (North Texas)

Contribution from the LibQUAL+® Team:

David Green (ARL)

2010 - Baltimore (Library Assessment Conference)

Several papers revolving around LibQUAL+® were accepted to present at this conference. You can the authors' presentation files on the Conference web site and read their papers in the 2010 Proceedings (22MB PDF).

Twelve posters on LibQUAL+® were accepted and presented at the 2010 Library Assessment Conference. Daniel O'Mahony (Brown) was awarded a People's Choice award for his poster "Sharing the Wealth: A Process for Engaging a Large Group in Coding LibQUAL+® Survey Comments." This honor went to only two out of the 80 posters on display, as voted on by the 470+ attendees. Julie Miller (Eastern Washington) was the other Judge's Choice award winner in the LibQUAL+® group for her poster "Using LibQUAL+® for Continuous Improvement at Eastern Washington University Libraries."

You can see all twelve excellent posters on the Conference web site. All poster abstracts (PDF).

Raynna Bowlby and Martha Kyrillidou conducted an all-day pre-conference workshop: Working Effectively with LibQUAL+®.

2009 - Chicago


Columbia EastCarolinaU McGillU

Materials from other Share Fairs coming soon!

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