LibQUAL+TM Spring 2003 Survey Results

LibQUAL+TM is a suite of services that libraries use to solicit, track, understand, and act upon users' opinions of service quality. These services are offered to the library community by the Association of Research Libraries (ARL). Results from the 2003 LibQUAL+TM implementation are available through a series of 12 volumes summarizing data from more than 125,000 users in 308 institutions.

Participants in the spring 2003 survey included college and university libraries, community college libraries, health sciences libraries, military libraries, public libraries, and state libraries in the U.S., Canada, the U.K., and the Netherlands. This multivolume set includes:

Individual Library Survey Results
2003 * $150.00 plus shipping and handling * Available only to participating libraries.
To order individual library results, contact Amy Hoseth at <amyh@arl.org>.

American Association of Health Sciences Libraries (AAHSL) Survey Results
2003 * 94 pp. * ISBN 1-59407-000-8 * $150.00 plus shipping and handling
Summary statistics for the 21 AAHSL member library participants.

Association of Research Libraries (ARL) Survey Results
2003 * 206 pp. * ISBN 1-59407-012-1 * $150.00 plus shipping and handling
Summary statistics for the 66 ARL member library participants.

Military Education Research Library Network (MERLN) Survey Results
2003 * 100 pp. * ISBN 1-59407-002-4 * $150.00 plus shipping and handling
Summary statistics for the 6 MERLN member library participants.

Network of Alabama Academic Libraries (NAAL) Survey Results
2003 * 96 pp. * ISBN 1-59407-001-6 * $150.00 plus shipping and handling
Summary statistics for the 9 Alabama Academic member library participants.

NY3Rs College and University Libraries Survey Results
2003 * 168 pp. * ISBN 1-59407-003-2 * $150.00 plus shipping and handling
Summary statistics for the 71 NY3Rs College and University library participants.

NY3Rs Public Libraries Survey Results
2003 * 50 pp. * ISBN 1-59407-004-0 * $150.00 plus shipping and handling
Summary statistics for the 5 NY3Rs Public library participants.

Oberlin Libraries Group (OLG) Survey Results
2003 * 94 pp. * ISBN 1-59407-005-9 * $150.00 plus shipping and handling
Summary statistics for the 12 Oberlin Libraries Group member library participants.

OhioLINK Libraries Survey Results
2003 * 158 pp. * ISBN 1-59407-006-7 * $150.00 plus shipping and handling
Summary statistics for the 45 OhioLINK member library participants.

SCONUL Libraries Survey Results
2003 * 100 pp. * ISBN 1-59407-007-5 * $150.00 plus shipping and handling
Summary statistics for the 20 SCONUL member library participants.

American English Libraries Survey Results
2003 * 417 pp. * ISBN 1-59407-008-3 * $150.00 plus shipping and handling
Summary statistics for the 286 American English library participants.

Canadian French Libraries Survey Results
2003 * 96 pp. * ISBN 1-59407-010-5 * $150.00 plus shipping and handling
Summary statistics for the 2 Canadian French library participants.

Ordering Information
Our order form (with shipping and handling rates) is on the Web at
<http://www.arl.org/pubscat/order/pubform.html>

Submit your order online or send your completed order form and prepayment in U.S. funds to:

ARL Publications Distribution Center
P.O. Box 531
Annapolis Junction, MD 20701-0531
Phone: 301-362-8196
Fax: 301-206-9789
E-mail: <pubs@arl.org>
Visa and Mastercard accepted.
Federal ID number: 52-0784198-N


ARL logo  ARL Home | LibQUAL+ Home | LibQUAL+ Publications


© Association of Research Libraries
Maintained by: ARL Web Administrator
Last Modified: June 17, 2003