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1220 records found

Can You Measure IT? The UK Experience of TechQUAL+
Ian Hall, Jessica Stephens, and Sarah Kennedy, Presentation, 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, July 22, 2013.
Publication Type: Presentations
LibQUAL+ Triads: Results from the Pilot Experiences
Martha Kyrillidou and Bruce Thompson, Presentation, 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, July 22, 2013.
Publication Type: Presentations
Using LibQUAL+® to Identify Commonalities in Customer Satisfaction: The Secret to Success?
Selena Killick and Anne van Weerden, Presentation, 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, July 22, 2013.
Publication Type: Presentations
The Analysis of LibQUAL Comments with the Assistance of a SharePoint List
Marié Roux, Presentation, 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, July 22, 2013.
Publication Type: Presentations
Perceptions of LibQUAL: The Experiences of Library Directors, Administrators, and University Libraries in Ireland
Ciara McCaffrey, Presentation, 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, July 22, 2013.
Publication Type: Presentations
LibQUAL+ and ClimateQUAL at York
Stephen Town, Presentation, LibQUAL+ Exchange of Experience Workshop, 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, July 22, 2013.
Publication Type: Presentations
Using LibQUAL+ to meet strategic objectives at the University of Haifa
Lynne Porat, Presentation, LibQUAL+ Exchange of Experience Workshop, 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, July 22, 2013.
Publication Type: Presentations
LibQUAL+ Trends
Martha Kyrillidou, Presentation, LibQUAL+ Exchange of Experience Workshop, 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, July 22, 2013.
Publication Type: Presentations
An Introduction to LibQUAL+®
Selena Killick, Presentation, LibQUAL+ Exchange of Experience Workshop, 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, July 22, 2013.
Publication Type: Presentations
LibValue: Success in Teaching and Research
Carol Tenopir, Rachel Fleming-May, and Martha Kyrillidou, Webcast, Association of Research Libraries, June 13, 2013
Publication Type: Presentations