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LibValue: Success in Teaching and Research (slides)
Carol Tenopir, Rachel Fleming-May, and Martha Kyrillidou, Webcast slides, Association of Research Libraries, June 13, 2013
Publication Type: Presentations
Evaluating the service quality in the Regional Information Center for Science and Technology using the Six Sigma methodology
Ali Biranvand and Ali Akbar Khasseh, Library Management 34, no. 1-2 (2013): 56-67.
Publication Type: Related Articles
LibQUAL in Ireland: performance assessment and service improvement in Irish university libraries
C. McCaffrey, Journal of Academic Librarianship 39, no. 4 (2013), 347-350. Manuscript available: http://ulir.ul.ie/handle/10344/3839.
Publication Type: Related Articles
LibQUAL+: Petit état des lieux, grandes perspectives (LibQUAL+: Looking back and planning for the future)
Hélène Coste, Bulletin des Bibliotheques de France 58, no. 1 (2013): 40-44.
Publication Type: Related Articles
Studying distance students: methods, findings, actions
Diane Wahl, Beth Avery, and Lisa Henry, Journal of Library & Information Services in Distance Learning 7, no. 1-2 (2013): 183-209.
Publication Type: Related Articles
Library Assessment Using the Tools of StatsQUAL®
Gary Roebuck, Presentation, VALE-NJ Assessment Tool Fair, Rutgers University, New Brunswick, New Jersey, May 23, 2013.
Publication Type: Presentations
Using ARL Salary Data to Make the Case for Higher Salaries
Carla Stoffle, Arnold Hirshon, Jeffrey Trzeciak, and Martha Kyrillidou, Webcast, Association of Research Libraries, May 21, 2013.
Publication Type: Presentations
Using ARL Salary Data to Make the Case for Higher Salaries (slides)
Carla Stoffle, Arnold Hirshon, Jeffrey Trzeciak, and Martha Kyrillidou, Webcast slides, Association of Research Libraries, May 21, 2013.
Publication Type: Presentations
LibQUAL+ Update: May 2013
Publication Type: LibQUAL+® Update
LibValue: Comprehensive Approaches to Defining Library Value
Bruce Kingma and Martha Kyrillidou, Webcast, Association of Research Libraries, May 9, 2013.
Publication Type: Presentations