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LibQUAL+® Training Sessions 2011 - Part 1
Bruce Thompson, Association of Research Libraries, Audio File, 2011, 75MB
Publication Type: Presentations
LibQUAL+® Training Sessions 2011 - Part 2
Martha Kyrillidou, Association of Research Libraries, Audio File, 2011, 145MB
Publication Type: Presentations
LibQUAL+® Training Sessions 2011 - Part 3
Martha Kyrillidou, Association of Research Libraries, Audio File, 2011, 68MB
Publication Type: Presentations
LibQUAL+® Training Sessions 2011 - Part 4
Martha Kyrillidou, Michael Maciel, and Raynna Bowlby, Association of Research Libraries, Audio File, 2011, 145MB
Publication Type: Presentations
Qualitative Grounding: "22 Items and a Box"
Bruce Thompson, Presentation, American Library Association Midwinter Meeting, San Diego, CA, January, 10, 2011.
Publication Type: Presentations
Quantitative Evidence
Bruce Thompson, Presentation, American Library Association Midwinter Meeting, San Diego, CA, January, 10, 2011.
Publication Type: Presentations
Canada Lite: Impact of LibQUAL+® Lite on the Members of the LibQUAL+® Canada Consortium
Sam Kalb, Sylvain Champagne, Susan Czarnocki, and Eun-ha Hong, Presentation, Library Assessment Conference, Baltimore, Maryland, October 25-27, 2010.
Publication Type: Presentations
Coding Practices for LibQUAL+® Comments: Survey Findings
Lynda White, Eric Ackermann, Karen Neurohr, and Daniel O’Mahony, Presentation, Library Assessment Conference, Baltimore, Maryland, October 25-27, 2010.
Publication Type: Presentations
Does Using Item Sampling Methods in Library Service Quality Assessment Compromise Data Integrity or Zone of Tolerance Interpretation?: A LibQUAL+® Lite Study
Bruce Thompson, Martha Kyrillidou, and Colleen Cook, Presentation, Library Assessment Conference, Baltimore, Maryland, October 25-27, 2010.
Publication Type: Presentations
Guiding Subject Liaison Librarians in Understanding and Acting on User Survey Results: A Model LibQUAL+® Consultation from ARL
Francine M. DeFranco and Raynna Bowlby, Poster, Library Assessment Conference, Baltimore, Maryland, October 25-27, 2010.
Publication Type: Presentations