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Assessing the value of ebooks to academic libraries and users
Tina E Chrzastowski, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 53-61.
Publication Type: Proceedings of the Northumbria Conference
The Journal Usage Statistics Portal (JUSP): measuring use and impact
Angela Conyers and Jo Lambert, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 63-67.
Publication Type: Proceedings of the Northumbria Conference
Capturing business intelligence required for targeted marketing, demonstrating value, and driving process improvement
Brian L. Cox and Margie Jantti, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 69-78.
Publication Type: Proceedings of the Northumbria Conference
LibQUAL+® 2012 Holiday Card
Publication Type: Special
New libraries, new users?
Claire Creaser and Helen Greenwood, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 79-83.
Publication Type: Proceedings of the Northumbria Conference
Illumination & support, or, what do libraries do with all that data?
Claire Creaser, Pat Johnson, and Graham Walton, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 85-893
Publication Type: Proceedings of the Northumbria Conference
Measuring use of licensed electronic resources: a second iteration of the MINES for Libraries® Survey on Scholars Portal and other resources for the Ontario Council of University Libraries
Catherine Davidson, Dana Thomas, Martha Kyrillidou, and Terry Plum, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 91-101.
Publication Type: Proceedings of the Northumbria Conference
Evaluating peer research mentors: a campus collaboration for effective student learning
Annie Donahue, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 103-111.
Publication Type: Proceedings of the Northumbria Conference
It’s their library, not ours: how value comes from a philosophy not a purse
Katherine Everest and Helen Loughran, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 113-117.
Publication Type: Proceedings of the Northumbria Conference
Quality management in special libraries
Golnessa Galyani Moghaddam and Mostafa Moballeghi, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 119-124.
Publication Type: Proceedings of the Northumbria Conference