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The Library as Strategic Investment
Paula Kaufman, Presentation, Return on Investment (ROI) - Lib-Value Workshop, George Washington University, June 26, 2010.
Publication Type: Presentations
Measuring Value: 30-years of Experience with Valuation Studies
Donald W. King, Presentation, Return on Investment (ROI) - Lib-Value Workshop, George Washington University, June 26, 2010.
Publication Type: Presentations
Lib-Value Workshop: Panel Discussion (video)
Paula Kaufman, Donald W. King, Bruce Kingma, Regina Mays, and Martha Kyrillidou, Return on Investment (ROI) - Lib-Value Workshop, George Washington University, Washington, DC, June 26, 2010.
Publication Type: Presentations
Item Sampling in Service Quality Assessment Surveys to Improve Response Rates and Reduce Respondent Burden: The “LibQUAL+® Lite” Randomized Control Trial (RCT)
Martha Kyrillidou, Bruce Thompson, and Colleen Cook, Presentation, Qualitative and Quantitative Methods in Libraries International Conference, Chania, Crete, May 26, 2010.
Publication Type: Presentations
Beyond LibQUAL+®: Effective, Sustainable, and Practical Assessment
Martha Kyrillidou, Presentation, LibQUAL+® and Beyond Workshop, University of Glasgow, UK, May 24, 2010.
Publication Type: Presentations
Item Sampling in Service Quality Assessment Surveys to Improve Response Rates and Reduce Respondent Burden: The “LibQUAL+® Lite” Randomized Control Trail (RCT)
Martha Kyrillidou, Bruce Thompson, and Jacqui Dowd, Presentation, LibQUAL+® and Beyond Workshop, University of Glasgow, UK, May 24, 2010.
Publication Type: Presentations
LibQUAL+® & LibQUAL+® Lite at the University of Glasgow
Jacqui Dowd, Presentation, LibQUAL+® and Beyond Workshop, University of Glasgow, UK, May 24, 2010.
Publication Type: Presentations
LibQUAL+® Survey Introduction
Martha Kyrillidou, Presentation, LibQUAL+® and Beyond Workshop, University of Glasgow, UK, May 24, 2010.
Publication Type: Presentations
Strategic Elements of LibQUAL+® at Texas A&M University
Colleen Cook, Presentation, LibQUAL+® and Beyond Workshop, University of Glasgow, UK, May 24, 2010.
Publication Type: Presentations
Value of Libraries: Relationships between Provision, Usage and Research Outcomes
Michael Jubb, Presentation, LibQUAL+® and Beyond Workshop, University of Glasgow, UK, May 24, 2010.
Publication Type: Presentations