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Do school libraries make a difference?: some considerations on investigating school library impact in the United Kingdom
Lucy Gildersleeves, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 125-132.
Publication Type: Proceedings of the Northumbria Conference
Using lean to teach the technical services value stream: a course proposal
Tamera Hanken, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 133-139.
Publication Type: Proceedings of the Northumbria Conference
An outcome study on the learning programs at the Novartis Knowledge Center (NKC)
Leifang He, Stefanie Ellinghaus and Binu Chaudhuri, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 141-148.
Publication Type: Proceedings of the Northumbria Conference
Technology-based quality evaluation instrument for teaching and learning: UNISA Library Services
J. C. Henning, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 149-154.
Publication Type: Proceedings of the Northumbria Conference
Building and sustaining a community of assessment practice: the role of the library assessment conference
Steve Hiller, Martha Kyrillidou, and Jim Self, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 155-163.
Publication Type: Proceedings of the Northumbria Conference
The value of academic libraries initiative: a briefing, a discussion, and an opportunity for engagement
Lisa Janicke Hinchliffe and Mary Ellen K. Davis, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 165-169.
Publication Type: Proceedings of the Northumbria Conference
Reconfiguring the researcher-librarian relationship: evaluating South Africa’s ‘Library Academy’ experience
Colin Darch and Karin de Jager, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 171-177.
Publication Type: Proceedings of the Northumbria Conference
Quantitative measurement of library services: a reflection of services in the library of higher education commission, Pakistan
Muhammad Javed Iqbal, Sher Muhammad, and Saghir Iqbal, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 179-184.
Publication Type: Proceedings of the Northumbria Conference
Leadership competencies: a reference point for development and evaluation
Margie Jantti and Nick Greenhalgh, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 185-190.
Publication Type: Proceedings of the Northumbria Conference
Applying SROI in the evaluation of the Welsh library strategy
Alison Kennedy and Alyson Tyler, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 191-196.
Publication Type: Proceedings of the Northumbria Conference