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LibQUAL+® Survey Introduction
Martha Kyrillidou, Presentation, American Library Association Midwinter Meeting, Denver, CO, January 26, 2009.
Publication Type: Presentations
LibQUAL+® Survey Results
Martha Kyrillidou, Presentation, American Library Association Midwinter Meeting, Denver, CO, January 26, 2009.
Publication Type: Presentations
LibQUAL+® Training: Practical Lessons Drawn From Ten Years of Library Service Quality in a Research Library
Colleen Cook, Presentation, American Library Association Midwinter Meeting, Denver, CO, January 26, 2009.
Publication Type: Presentations
LibQUAL+™: Qualitative Grounding "22 Items and a Box"
Colleen Cook, Presentation, ALA Midwinter Meeting, Denver, CO, January 26, 2009.
Publication Type: Presentations
LibQUAL+™: Quantitative Evidence
Bruce Thompson, Presentation, ALA Midwinter Meeting, Denver, CO, January 26, 2009.
Publication Type: Presentations
We did LibQUAL+®: Now What?
Amy Hoseth, Presentation, American Library Association Midwinter Meeting, Denver, CO, January 26, 2009.
Publication Type: Presentations
Library Metrics: Users, Use Trends and New Service Models
Steve Hiller, Presentation, Library Assessment Forum, American Library Association, Denver, CO, January 23, 2009.
Publication Type: Presentations
Budget-Reduction Planning: The University of Miami Experience
Sharyn Ladner, Presentation, ARL Library Assessment Forum, Denver, CO, January 23, 2009.
Publication Type: Presentations
MINES for Libraries™: Measuring the Impact of Networked Electronic Services
Martha Kyrillidou, Presentation, PALCI conference call, October 24, 2008.
Publication Type: Presentations
LibQUAL+™: Score Norms
Bruce Thompson, Colleen Cook, and Martha Kyrillidou, Presentation, 17th Greek Academic Libraries Conference, Ioannina, Greece, September 24, 2008.
Publication Type: Presentations