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LibQUAL+ Lite: A New Model for Conducting Service Quality Assessments That Both Minimizes Demands on Users and Maximizes Response Rates
Colleen Cook, Martha Kyrillidou, and Bruce Thompson, Presentation, Library Assessment Conference, University of Washington, Seattle, WA, August 4-8, 2008.
Publication Type: Presentations
LibQUAL+® @ Pao Yue-kong Library: Gaining Stakeholders’ Support through Benchmarking
Winnie Yuen Ming Chim, Poster, Library Assessment Conference, University of Washington, Seattle, WA, August 4-8, 2008.
Publication Type: Presentations
LibQUAL+® and the Evolution of “Library as Place” at Radford University, 2002-2008
Eric Ackermann, Presentation, Library Assessment Conference, University of Washington, Seattle, WA, August 4-8, 2008.
Publication Type: Presentations
Using LibQUAL+® to Inform and Assess Strategic Planning
Barbara Cockrell and Bradford Dennis, Poster, Library Assessment Conference, University of Washington, Seattle, WA, August 4-8, 2008.
Publication Type: Presentations
Using the Adequacy and Superiority Scales and Scores to Gain Insight and Understanding of LibQUAL+ Results
Ron Ward and Alan Gale, Poster, Library Assessment Conference, University of Washington, Seattle, WA, August 4-8, 2008.
Publication Type: Presentations
Measuring the Impact of Networked Electronic Resources: Developing Assessment Infrastructure for Libraries, State, and Other Types of Consortia
Terry Plum, Brinley Franklin, Martha Kyrillidou, Gary Roebuck, Raynna Bowlby, Mashana Davis, and Kristina Justh, Presentation, Library Assessment Conference, University of Washington, Seattle, WA, August 4-6, 2008.
Publication Type: Presentations
LibQUAL+® Implementation Procedures
Bruce Thompson and Colleen Cook, Presentation, 3rd Lodz Library Conference, Lodz, Poland, June 25, 2008.
Publication Type: Presentations
LibQUAL+®: An Overview
Bruce Thompson and Colleen Cook, Presentation, 3rd Lodz Library Conference, Lodz, Poland, June 25, 2008.
Publication Type: Presentations
Effective, Sustainable, and Practical Library Assessment
Steve Hiller, Presentation, LibQUAL+® Results Meeting, University of York, York, UK, June 23, 2008.
Publication Type: Presentations
LibQUAL+ and Beyond: Using Results Effectively
Darien Rossiter, Presentation, LibQUAL+® Results Meeting, University of York, York, UK, June 23, 2008.
Publication Type: Presentations