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ARL Notebook 2011
Publication Type: ARL & Group Notebooks
2011 LibQUAL+® Session I & II Highlights
Publication Type: Special
An analysis of service quality in academic libraries using LibQUAL scale: Application oriented approach, a case study in Mashhad University of Medical Sciences (MUMS) libraries
S. Pedramnia, P. Modiramani and V. Ghavami Ghanbarabadi, Library Management 33, no. 3 (2012): 159-167.
Publication Type: Related Articles
An independent assessment of the unidimensionality, reliability, validity and factor structure of the LibQUAL+™ scale
Miguel Morales, Riadh Ladhari, Javier Reynoso, Rosario Toro, and Cesar Sepulveda, Service Industries Journal 32, no. 16 (2012): 2585-2605.
Publication Type: Related Articles
Assessing the Return on Investment in Digitized Special Collections
Ken Wise and Gayle Baker, Presentation, American Library Association Midwinter Meeting, Dallas, TX, January, 2012.
Publication Type: Presentations
Evaluation of the Quality of Library Services from the Viewpoints of Users and Librarians using LibQual scale at Tehran University of Medical Sciences
A. Mardani and H. Sharifmoghadam, Journal of Health Administration 15, no. 47 (2012): 47-58.
Publication Type: Related Articles
Factorial Invariance of LibQUAL+® as a Measure of Library Service Quality Over Time
Forrest C. Lane, Baaska Anderson, Hector F. Ponce and Prathiba Natesan, Library & Information Science Research 34, no. 1 (2012): 22-30.
Publication Type: Related Articles
Indicators of Value
Carol Tenopir, Presentation, American Library Association Midwinter Meeting, Dallas, TX, January, 2012.
Publication Type: Presentations
Qualitative Grounding: "22 Items and a Box"
Bruce Thompson, Presentation, American Library Association Midwinter Meeting, Dallas, TX, January, 2012.
Publication Type: Presentations