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Introduction to LibQUAL+®
Martha Kyrillidou, Presentation, Strategic Assessment of Library Services at HBCUs, Atlanta, GA, October 24, 2011.
Publication Type: Presentations
Using LibQUAL+® Survey Results to Document the Adequacy of Services to Distance Learning Students for an Accreditation Review
Janice S. Lewis, Journal of Library & Information Services in Distance Learning 5, no. 3 (2011): 83-104, doi:10.1080/1533290X.2011.605935.
Publication Type: Related Articles
Demonstrating the Value of the Library in the Academy
Martha Kyrillidou, Keynote Address, Amigos Congress 2011, University Cultural Complex of the Universidad Benemérita de Puebla (BUAP), September 9, 2011.
Publication Type: Presentations
Demostrando el valor de la Biblioteca en la Academia
Martha Kyrillidou, Presentation, 6th AMIGOS Congress 2011: The User, Information, and the Library, Puebla, Mexico, September 9, 2011.
Publication Type: Presentations
Can Money Buy Happiness? A Statistical Analysis of Predictors for User Satisfaction
Ben Hunter and Robert Perret, Journal of Academic Librarianship 37, no. 5 (2011): 402-408.
Publication Type: Related Articles
Measuring Use of Licensed Electronic Resources: A Second Iteration of the MINES for Libraries® Survey on Scholars Portal and Other Resources for the Ontario Council of University Libraries
Catherine Davidson, Dana Thomas, Martha Kyrillidou, and Terry Plum, Presentation, 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, August 23, 2011.
Publication Type: Presentations
An Introduction to the LibQUAL+® Triads Protocol: Using Ipsative Measurement to Assess Highly Desired Outcomes
Bruce Thompson and Martha Kyrillidou, Paper, 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, August 22, 2011.
Publication Type: Conference Papers
Regrounding LibQUAL+® for the Digital Library Environment: An Analysis of the DigiQUAL Data
Martha Kyrillidou, Bruce Thompson, and Colleen Cook, Paper, 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, August 22, 2011.
Publication Type: Conference Papers
Regrounding LibQUAL+® for the Digital Library Environment: An Analysis of the DigiQUAL® Data
Martha Kyrillidou, Bruce Thompson, and Colleen Cook, Presentation, 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, August 22, 2011.
Publication Type: Presentations
Simpson's Paradox as a Challenge in Library Assessment: An Example Using LibQUAL+® Long and LibQUAL+® Lite Data
Bruce Thompson and Martha Kyrillidou, Paper, 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, August 22, 2011.
Publication Type: Conference Papers