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ARL Notebook 2016
Publication Type: ARL & Group Notebooks
Constructing a Sentiment Analysis Model for LibQUAL+ Comments
Michael Thomas Moore, Performance Measurement and Metrics 18, no. I (2017). doi: http://dx.doi.org/10.1108/PMM-07-2016-0031.
Publication Type: Related Articles
LibQUAL+ 2016 Highlights
Publication Type: Special
Effect of Library Service Quality to Users Satisfaction in The Library of The Faculty of Communication
Yulianti Asep Saeful Rohman, Edulib: Journal of Library and Information Science 6, no. 2 (November 2016): 102-117.
Publication Type: Related Articles
Quiet in the Library: An Evidence-Based Approach to Improving the Student Experience
Ciara McCaffrey and Michelle Breen, portal: Libraries and the Academy 16, no. 4 (October 2016): 775-791.
Publication Type: Related Articles
User Perception to Service Quality (Libqual) in State University Library at Surabaya
Dessy Harisanty and Siti Khodijah, Edulib: Journal of Library and Information Science 6, no. 1 (November 2016): 1-16.
Publication Type: Related Articles
Measuring Perceptual (In)Congruence between Information Service Providers and Users
Crystal Boyce, College & Research Libraries (in press)
Publication Type: Related Articles
ARL Notebook 2015
Publication Type: ARL & Group Notebooks
Proceedings of the 2014 Library Assessment Conference
Sarah Durso, Steve Hiller, Martha Kyrillidou, and Angela Pappalardo, eds. Seattle, Washington, August 4-6, 2014. Washington, DC: Association of Research Libraries, 2016.
Publication Type: Proceedings of the Library Assessment Conference
Proceedings of the 2012 Library Assessment Conference
Steve Hiller et al., eds., Charlottesville, Virginia, October 29-31, 2012. Washington, DC: Association of Research Libraries, 2014.
Publication Type: Proceedings of the Library Assessment Conference