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LibQUAL+ Results: What Now?
Dawn Thistle, Presentation, Massachusetts Conference of Chief Librarians of Public Higher Educational Institutions (MCCLPHEI) results meeting, Boston, MA, June 12, 2007.
Publication Type: Presentations
MINES for Libraries™: Measuring the Impact of Networked Electronic Services
Martha Kyrillidou, Terry Plum, and Bruce Thompson, Presentation, Rutgers University Library, New Brunswick, NJ, June 1, 2007.
Publication Type: Presentations
Performance Measurement in Academic Libraries
Steve Hiller, Martha Kyrillidou, and Jim Self, Presentation, EBLIP4, Durham, North Carolina, May 11, 2007.
Publication Type: Presentations
When the Evidence Isn't Enough: Organizational Factors that Influence Effective and Sustainable Library Assessment
Steve Hiller, Martha Kyrillidou, and Jim Self, Presentation, EBLIP4, Durham, North Carolina, May 7, 2007.
Publication Type: Presentations
Alumna of the Year Speech at Kent State University
Martha Kyrillidou, School of Library and Information Science, Kent State University, Kent, OH, April 11, 2007.
Publication Type: Presentations
Qualitative Methods Q&A
Colleen Cook, Presentation, Service Quality Evaluation Academy, New Orleans, LA, March 13, 2007.
Publication Type: Presentations
The Research Process
Colleen Cook, Presentation, Service Quality Evaluation Academy, New Orleans, LA, March 13, 2007.
Publication Type: Presentations
Focus Groups
Colleen Cook, Presentation, ARL Assessment Academy, New Orleans, LA, March 2007.
Publication Type: Presentations
Background on the U.K./SCONUL LibQUAL+ Implementation
Stephen Town, Presentation, LibQUAL+® International Workshop, University of Westminster, London, UK, January 25-26, 2007.
Publication Type: Presentations
How to Participate in LibQUAL+ and Effectively Utilise the Data
Stephen Town, Presentation, LibQUAL+® International Workshop, University of Westminster, London, UK, January 25-26, 2007.
Publication Type: Presentations