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LibQUAL+™: A Consortium's Perspective
Brian Roberts, Presentation, New Orleans, LA, June 26, 2006.
Publication Type: Presentations
LibQUAL+™: A Fairytale About "22 Items and A Box"
Martha Kyrillidou, Presentation, LibQUAL+™ Results Meeting, New Orleans, LA, June 26, 2006 and London, UK, July 17, 2006.
Publication Type: Presentations
LibQUAL+™ at Rhodes University Library: An overview of the first South African implementation
Anne Moon, Paper, FOTIM Conference, June 20-22, 2006.
Publication Type: Presentations
LibQUAL+™ Process Overview: Using the Web as a Management Tool
Martha Kyrillidou, Presentation, LibQUAL+™ Canada Meeting, Ottawa, Canada, June 14, 2006.
Publication Type: Presentations
Quantitative and Qualitative Methods for Assessing and Improving Outcomes and Service Quality
Colleen Cook, Presentation, LibQUAL+™ Canada Workshop, Ottawa, Canada, June 14, 2006.
Publication Type: Presentations
LibQUAL+™: An Overview
Bruce Thompson, Presentation, CASLIN, Czech Republic, June 11-15, 2006.
Publication Type: Presentations
Stability of Library Service Quality Benchmarking Norms Across Time and Cohorts: a LibQUAL+™ Study
Bruce Thompson, Colleen Cook, and Martha Kyrillidou, Presentation, Asia-Pacific Conference of Library and Information Education and Practice (A-LIEP), Singapore, April 4-7 2006.
Publication Type: Presentations
Academic Library and Information Services: New Paradigms for the Digital Age
Colleen Cook and Fred Heath, Presentation, LibQUAL+™ 8th International Bielefeld Conference, Bielefeld, Germany, February 8, 2006.
Publication Type: Presentations
Tell Us How the Library Can Serve You?: LibQUAL+ @ Queen's and Western
Sam Kalb and Margaret Martin Gardiner, Presentation, Ontario Library Association Super conference, Ontario, Canada, February 3, 2006.
Publication Type: Presentations
Background on the U.K./SCONUL LibQUAL+ implementation
Stephen Town, Presentation, LibQUAL+™ International Workshop, London, UK, February 2-3, 2006.
Publication Type: Presentations