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Marketing and Assessment in Academic Libraries: A Marriage of Convenience or True Love?
Lynne Porat, in Proceedings of the 2010 Library Assessment Conference, Baltimore, Maryland, October 24-27, 2010, edited by Steve Hiller, Kristina Justh, Martha Kyrillidou, and Jim Self, 743-748. Washington, DC: Association of Research Libraries, 2011.
Publication Type: Proceedings of the Library Assessment Conference
ClimateQUAL® and Thinklets: Using ClimateQUAL® with Thinklets to Facilitate Discussion and Set Priorities for Organizational Change at Criss Library
Audrey DeFrank and Nora Hillyer, in Proceedings of the 2010 Library Assessment Conference, Baltimore, Maryland, October 24-27, 2010, edited by Steve Hiller, Kristina Justh, Martha Kyrillidou, and Jim Self, 749-758. Washington, DC: Association of Research Libraries, 2011.
Publication Type: Proceedings of the Library Assessment Conference
After the Data: Taking Action on ClimateQUAL® Results
Elizabeth Mengel, Judith Smith, and Elizabeth Uzelac, in Proceedings of the 2010 Library Assessment Conference, Baltimore, Maryland, October 24-27, 2010, edited by Steve Hiller, Kristina Justh, Martha Kyrillidou, and Jim Self, 759-767. Washington, DC: Association of Research Libraries, 2011.
Publication Type: Proceedings of the Library Assessment Conference
Striving for Excellence: Organizational Climate Matters
Shelley Phipps, Brinley Franklin, and Shikha Sharma, in Proceedings of the 2010 Library Assessment Conference, Baltimore, Maryland, October 24-27, 2010, edited by Steve Hiller, Kristina Justh, Martha Kyrillidou, and Jim Self, 769-779. Washington, DC: Association of Research Libraries, 2011.
Publication Type: Proceedings of the Library Assessment Conference
The ARL StatsQUAL® Gateway to Assessment Tools with a Focus on LibQUAL+®, MINES for Libraries®, and ClimateQUAL® Research and Practice
Martha Kyrillidou, David Green, Gary Roebuck, and Charles Lowry, Presentation, Library Research Seminar V, University of Maryland, October 8, 2010.
Publication Type: Presentations
Measuring the Impact of Networked Electronic Resources: Developing an Assessment Infrastructure for Libraries, State, and Other Types of Consortia
Terry Plum, Brinley Franklin, Martha Kyrilldou, Gary Roebuck, and Mashana Davis, Performance Measurement and Metrics: The International Journal for Library and Information Services 11, no. 2 (2010): 184-198.
Publication Type: Articles
Looking Ahead: The Future of Peformance Metrics
Martha Kyrillidou, Presentation, NISO Webinar: Measuring Use, Assessing Success, September 8, 2010.
Publication Type: Presentations
Library value may be proven, if not self-evident
Martha Kyrillidou, Research Library Issues: A Bimonthly Report from ARL, CNI, and SPARC, no. 271 (August 2010): 1-3.
Publication Type: Articles
The Value of Electronic Resources: Measuring the Impact of Networked Electronic Services (MINES for Libraries®) at the Ontario Council of University Libraries
Catherine Davidson and Martha Kyrillidou, Research Library Issues: A Bimonthly Report from ARL, CNI, and SPARC 271 (2010): 41-47.
Publication Type: Articles
ClimateQUAL®, Change Strategies and Organizational Improvement
Sue Baughman, Paul Hanges, Martha Kyrillidou, and Mark Puente, Presentation, 2010 National Diversity in Libraries Conference, Princeton, NJ, July 15, 2010.
Publication Type: Presentations