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Measuring the Impact of Networked Electronic Services (MINES): The North American Experience
Brinley Franklin, Presentation, Library Assessment Conference, Thessaloniki, Greece, June 13-15, 2005.
Publication Type: Presentations
Developing the DigiQUAL Protocol for Digital Library Evaluation
Sarah Giersch, Presentation, ACM / IEEE Joint Conference on Digital Libraries, Denver, CO, June 9, 2005.
Publication Type: Presentations
Qualitative Methods
Colleen Cook, Presentation, ARL Service Quality Evaluation Academy, Austin, TX, May 29-June 2, 2005.
Publication Type: Presentations
Assessing the Value of Networked Electronic Services: The MINES survey
Martha Kyrillidou, Brinley Franklin, and Terry Plum, Panel Session, 12th National ACRL Conference, Minneapolis, MN, April 8, 2005.
Publication Type: Presentations
Is There Life After LibQUAL+™?
Bradford W. Dennis, Presentation, ACRL, Minneapolis, MN, April 8, 2005.
Publication Type: Presentations
ACRL: Outcome Assessment Tools for the Library of the Future: MINES at OCUL
Toni Olshen, Presentation, ACRL Preconference Workshop, Minneapolis, MN, April 7, 2005.
Publication Type: Presentations
LibQUAL+® Introduction
Colleen Cook and Bruce Thompson, ACRL Preconference Workshop on "Outcomes Assessment Tools for the Library of the Future: : LibQUAL+® and MINES", April 7, 2005.
Publication Type: Presentations
LibQUAL+® Qualitative Grounding
Colleen Cook and Bruce Thompson, ACRL Preconference Workshop on "Outcomes Assessment Tools for the Library of the Future: : LibQUAL+® and MINES", April 7, 2005.
Publication Type: Presentations
LibQUAL+® Quantitative Evidence
Colleen Cook and Bruce Thompson, ACRL Preconference Workshop on "Outcomes Assessment Tools for the Library of the Future: : LibQUAL+® and MINES", April 7, 2005.
Publication Type: Presentations
MINES for Libraries
Brinley Franklin, Presentation, ACRL Preconference Workshop, Minneapolis, MN, April 7, 2005.
Publication Type: Presentations