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Getting Staff Involved in Assessment at the University of Connecticut Libraries
Brinley Franklin, Presentation, American Library Association Midwinter Meeting, Boston, MA, January, 18, 2010.
Publication Type: Presentations
LibQUAL+® Survey Administration
Martha Kyrillidou, Presentation, American Library Association Midwinter Meeting, Boston, MA, January, 18, 2010.
Publication Type: Presentations
LibQUAL+® Survey Introduction
Martha Kyrillidou, Presentation, American Library Association Midwinter Meeting, Boston, MA, January, 18, 2010.
Publication Type: Presentations
LibQUAL+® Survey Results
Martha Kyrillidou, Presentation, American Library Association Midwinter Meeting, Boston, MA, January, 18, 2010.
Publication Type: Presentations
Practical Lessons Drawn From Ten Years of Library Service Quality in a Research Library
Colleen Cook, American Library Association Midwinter Meeting, Boston, MA, January, 18, 2010
Publication Type: Presentations
Qualitative Grounding: "22 Items and a Box"
Colleen Cook, Presentation, American Library Association Midwinter Meeting, Boston, MA, January, 18, 2010.
Publication Type: Presentations
Quantitative Evidence
Bruce Thompson, Presentation, American Library Association Midwinter Meeting, Boston, MA, January, 18, 2010.
Publication Type: Presentations
Adult User Perceptions of Library Services Provided by the Bessie Head Library in Pietersmaritzburg, Msunduzi, KwaZulu-Natal
Shanitha Bhim, MIS Dissertation, University of KwaZulu-Natal, 2010.
Publication Type: Related Articles
Evaluating Usage and Impact of Networked Electronic Resources through Point-of-Use Surveys: A MINES for Libraries ™ Study
Martha Kyrillidou, Terry Plum, and Bruce Thompson, The Serials Librarian 59 (2010): 159-183.
Publication Type: Articles
The Evaluation of Service Quality in Specialized Library of Golestan Province Governor based on LibQUAL and users point of views
Hassan H. Larijani and Fatemeh Sadat Hosseini, Electronic Journal of Ketabdar 9, no. 4 (2010).
Publication Type: Related Articles