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University of Minnesota - LibQUAL+ Presentations
Frank Elliott, Presentation, LibQUAL+™: A Total Market Survey with 22 Items and a Box, ALA Midwinter Meeting, Boston, MA, January 17, 2005.
Publication Type: Presentations
Introducing EMET: NAL's E-Metrics Database
Kris Brandriff and Kate Hayes, Presentation, ARL Survey Coordinators and SPEC Liaisons Meeting, Boston, MA, January 14, 2005.
Publication Type: Presentations
LibQUAL+™: Origins, Design, Interpretation
Fred Heath, Presentation, La Calidad en las Bibliotecas Conferencia, Palma de Mallorca, Spain, January 13-14, 2005.
Publication Type: Presentations
Making Library Assessment Work
Steve Hiller and Jim Self, Presentation, 4th Human Resources Symposium, Positive Organizational Scholarship, Washington, DC, November 8-9, 2004.
Publication Type: Presentations
Exploring Appreciative Inquiry and the University Summit Concept as a Framework for Following Up on your LibQUAL+™ Data
Joan Cheverie and Martha Kyrillidou, Presentation, 4th Human Resources Symposium, Positive Organizational Scholarship, Washington, DC, November 8-9, 2004.
Publication Type: Presentations
Getting Beyond the Starting Blocks: Quality Assurance at Academic Libraries
Symposium, University of Stellenbosch, South Africa, October 28-29 2004.
Publication Type: Presentations
LibQUAL+™ Invited Address: 22 Items and a Box - LibQUAL+™ as One Measure of Perceived Library Service Quality (Cape Town, South Africa - 2004)
Bruce Thompson, Presentation, The University of Stellenbosch, Cape Town, South Africa, October 28, 2004.
Publication Type: Presentations
LibQUAL+™: 22 items and a box
Martha Kyrillidou, Presentation, NELINET workshop, July 30, 2004 and NELA Conference, September 28, 2004.
Publication Type: Presentations
2004 Overview LibQUAL+™ Results Meetings (Orlando, FL and Brighton, UK - 2004)
Martha Kyrillidou and Jonathan Sousa, Presentation, ALA Annual Meeting Orlando, FL / JISC Joint Programms Meeting Brighton, UK, June 26 / July 7, 2004.
Publication Type: Presentations
ARL & SCONUL 2003 and 2004
Martha Kyrillidou, Presentation, International LibQUAL+™ Results Meeting, Brighton, UK, July 7, 2004.
Publication Type: Presentations