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Journals and Academic Faculty
Jim Self and Jennifer Rutner, Presentation, LibQUAL+® Exchange, 8th Northumbria Conference on Performance Measurement in Libraries and Information Services, Istiuto degli Innocenti, Florence, Italy, August 17, 2009.
Publication Type: Presentations
LibQUAL+® Lite in Hebrew
Lynne Porat, Presentation, LibQUAL+® Exchange, 8th Northumbria Conference on Performance Measurement in Libraries and Information Services, Istiuto degli Innocenti, Florence, Italy, August 17, 2009.
Publication Type: Presentations
LibQUAL+® Survey Administration
Martha Kyrillidou, Presentation, LibQUAL+® Exchange, 8th Northumbria Conference on Performance Measurement in Libraries and Information Services, Istiuto degli Innocenti, Florence, Italy, August 17, 2009.
Publication Type: Presentations
LibQUAL's Contribution to Our Quality Profile
Monica Hammes, Gerda Beukes, and Rayno Geyser, Presentation, LibQUAL+® Exchange, 8th Northumbria Conference on Performance Measurement in Libraries and Information Services, Istiuto degli Innocenti, Florence, Italy, August 17, 2009.
Publication Type: Presentations
Perspectives from two UK institutions
Stephen Town, Presentation, LibQUAL+® Exchange, 8th Northumbria Conference on Performance Measurement in Libraries and Information Services, Istiuto degli Innocenti, Florence, Italy, August 17, 2009.
Publication Type: Presentations
Quality of Information Control: How LibQUAL+® Survey Impacted Our Collection Development Policy
Marja Hjelt and Saija Nieminen, Presentation, LibQUAL+® Exchange, 8th Northumbria Conference on Performance Measurement in Libraries and Information Services, Istiuto degli Innocenti, Florence, Italy, August 17, 2009.
Publication Type: Presentations
User Perceptions of Service Quality and the Level of User Satisfaction at the Mangosuthu University of Technology Library, Umlazi, Durban
Yegisthree Naidu, MIS Dissertation, University of KwaZulu-Natal, August 2009.
Publication Type: Related Articles
LibQUAL+® Share Fair: Summer 2009 (Chicago)
This booklet contains contact information and abstracts from the Summer 2009 LibQUAL+® Share Fair presentations in Chicago, Illinois on July 13.
Publication Type: Share Fair Program
Describing the Research Library of the 21st Century: The ARL Profiles
Colleen Cook and Martha Kyrillidou, Presentation, SPEC Liaisons Meeting, ALA Annual Conference, Chicago, IL, July 10, 2009.
Publication Type: Presentations
Library Assessment Conference 2008, Seattle, Washington, August 4-7: Recap & Evaluation
Steve Hiller, Martha Kyrillidou, and Jim Self, Presentation, Library Assessment Conference Forum, Chicago IL, July 10, 2009.
Publication Type: Presentations