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LibQUAL+ Survey Administration
Martha Kyrillidou and Michael Maciel, Presentation, American Library Association Midwinter Meeting, Chicago, Illinois, February 2, 2015.
Publication Type: Presentations
Marketing to Increase Participation
Michael Maciel, Presentation, American Library Association Midwinter Meeting, Chicago, Illinois, February 2, 2015.
Publication Type: Presentations
ARL Notebook 2014
Publication Type: ARL & Group Notebooks
European College and University Libraries 2014
Publication Type: ARL & Group Notebooks
LibQUAL+ 2014 Highlights
Publication Type: Special
A Web Information System to Improve the Digital Library Service Quality
F. J. Cabrerizo et al., Proceedings of the IEEE International Conference on System Science and Engineering (ICSSE 2015), Morioka, Japan.
Publication Type: Related Articles
Assessing the quality of services in public libraries using gap analysis model based on the user's perspective: A case study of public libraries located in Tabriz province's
Yaghoub Norouzi and Mahdi Deram Nesari, Research on Information Science and Public Libraries 20, no. 4 (2015): 685-707.
Publication Type: Related Articles
Understanding Library and Information Service Quality with MISO Survey and LibQUAL+
Martha Kyrillidou and David Consiglio, in Reviewing the Academic Library: A Guide to Self-Study and External Review, edited by Eleanor Mitchell and Peggy Seiden. Association of College and Research Libraries, 2015.
Publication Type: Related Articles
Research on influencing factors of university library readers' satisfaction based on factor analysis
Liu Feng, Zou Ping, and Jie Jun, 2014 IEEE Workshop on Advanced Research and Technology in Industry Applications (WARTIA), Proceedings (2014): 346-349, doi: 10.1109/WARTIA.2014.6976266
Publication Type: Related Articles
Administering LibQUAL+ in the UK
Selena Killick and Martha Kyrillidou, Webcast, Association of Research Libraries, December 15, 2014.
Publication Type: Presentations