Publications

Search for Publications

Search Results

104 records found

Cost/benefit comparison of print and electronic journals in a university library: a progess report
Jennifer Sweeney, Paper presented at the 4th Northumbria International Conference, Pittsburgh, PA, August 2001.
Publication Type: Proceedings of the Northumbria Conference
Made to measure: developing client-oriented statistics
Claire Creaser and J. Eric Davies, Paper presented at the 4th Northumbria International Conference, Pittsburgh, PA, August 2001.
Publication Type: Proceedings of the Northumbria Conference
The Academic Quality Improvement Project (AQIP) and accredidation: When assessment is not optional
Jeffrey Gatten, Paper presented at the 4th Northumbria International Conference, Pittsburgh, PA, August 2001.
Publication Type: Proceedings of the Northumbria Conference
"BIX: the library index": A benchmarking project for German libraries
Petra Klug, Paper presented at the 4th Northumbria International Conference, Pittsburgh, PA, August 2001.
Publication Type: Proceedings of the Northumbria Conference
A new look at service level agreements
Stephen Thornton and Chrissie Stewart, Paper presented at the 4th Northumbria International Conference, Pittsburgh, PA, August 2001
Publication Type: Proceedings of the Northumbria Conference
Academic Research Library Support of Sponsored Research in the United States
Brinley Franklin, Paper presented at the 4th Northumbria International Conference, Pittsburgh, PA, August 2001.
Publication Type: Proceedings of the Northumbria Conference
Activity-based costing as a performance tool for library and information technology services
Trevor Gerdsen, Paper presented at the 4th Northumbria International Conference, Pittsburgh, PA, August 2001.
Publication Type: Proceedings of the Northumbria Conference
Assessment of academic libraries in Andalusia (southern Spain): an EFQM-compliance guide
Miguel Barrionuevo and Aurora Perez, Paper presented at the 4th Northumbria International Conference, Pittsburgh, PA, August 2001.
Publication Type: Proceedings of the Northumbria Conference
Changes in usage, usability, and user support
Denise Troll, Paper presented at the 4th Northumbria International Conference, Pittsburgh, PA, August 2001.
Publication Type: Proceedings of the Northumbria Conference
Culture of assessment as a catalyst for organizational culture change in libraries
Amos Lakos, Paper presented at the 4th Northumbria International Conference, Pittsburgh, PA, August 2001.
Publication Type: Proceedings of the Northumbria Conference