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104 records found

Impacts and Outcomes: searching for the most elusive indicators of academic library performance
Karin de Jager, Paper presented at the 4th Northumbria International Conference, Pittsburgh, PA, August 2001.
Publication Type: Proceedings of the Northumbria Conference
Information policy-based indicators to assess US federal websites: Methods and issues
Charles McClure, Paper presented at the 4th Northumbria International Conference, Pittsburgh, PA, August 2001.
Publication Type: Proceedings of the Northumbria Conference
L'appetit vient en comparant: the Swiss Benchmarking Project
Ulrich Niederer, Paper presented at the 4th Northumbria International Conference, Pittsburgh, PA, August 2001.
Publication Type: Proceedings of the Northumbria Conference
Library web user survey - designing online user access
Carole George, Paper presented at the 4th Northumbria International Conference, Pittsburgh, PA, August 2001.
Publication Type: Proceedings of the Northumbria Conference
Meaningful measures for individuals' realities: evidence from the JUBILEE Project
Linda Banwell and Pat Gannon-Leary, Paper presented at the 4th Northumbria International Conference, Pittsburgh, PA, August 2001.
Publication Type: Proceedings of the Northumbria Conference
Measuring performance within the bidding culture
Kathryn Ray, Graham Coulson, and Dr. Ken Harrop, Paper presented at the 4th Northumbria International Conference, Pittsburgh, PA, August 2001.
Publication Type: Proceedings of the Northumbria Conference
Our Client's Voice: Surveying Users of Electronic Library Services by Telephone
Sebastian Mundt, Paper presented at the 4th Northumbria International Conference, Pittsburgh, PA, August 2001.
Publication Type: Proceedings of the Northumbria Conference
Performance Indicators for the ISTAR Project
David Fuegi and Robert Davies, Paper presented at the 4th Northumbria International Conference, Pittsburgh, PA, August 2001.
Publication Type: Proceedings of the Northumbria Conference
Performance measures for Twenty-First Century libraries
Peter Brophy, Paper presented at the 4th Northumbria International Conference, Pittsburgh, PA, August 2001.
Publication Type: Proceedings of the Northumbria Conference
Preliminary statistics and measures for ARL libraries to describe electronic resources and services
Wonsik "Jeff" Shim, Charles McClure, and John Carlo Bertot, Paper presented at the 4th Northumbria International Conference, Pittsburgh, PA, August 2001.
Publication Type: Proceedings of the Northumbria Conference