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166 records found
User Perceptions of the Quality of Service at Iringa University College Library, Tumaini University, Tanzania
Cornelius Asyikiliwe Simba, MIS Dissertation, University of KwaZulu-Natal, 2006.
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Library Quality and Impact: Is there a relationship between new measures and traditional measures?
Sharon A. Weiner, The Journal of Academic Librarianship 31, no. 5 (2005): 432-437.
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Theory-guided approach to library services assessment
Xi Shi and Sarah Levy, College and Research Libraries 66, no. 3 (2005): 266-277.
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LibQUAL+TM synliggör den vilde användaren
Ann-Christin Persson, INFOtrend: Nordic Journal for Information Specialists 60, no. 2 (2005): 46-53.
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Mätning av tjänstekvalitet i bibliotek: användning av LibQUAL+(TM) i Sverige (Measuring service quality in libraries: the use of LibQUAL+TM in Sweden)
Ann-Christin Persson, Master's Thesis, University College of Borås, 2005.
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So which score on the LibQUAL+ tells me library users are satisfied?
Michael J. Roszkowski, John S. Baky, and David B. Jones, Library and Information Science Research 27, no. 4 (2005): 424-439.
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Report comparing the UTS experience with client surveys using Rodski in 2003 and the LibQUAL+ Survey 2004 for CAUL September 2004
University of Technology, Sydney, September 2004.
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E-measures: a comprehensive waste of time?
J. Stephen Town, VINE: The Journal of Information and Knowledge Management Systems 34, no. 4 (2004): 190-195.
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An Academic Medical Library Using LibQUAL+(TM): The Experience of the Galter Health Sciences Library, Northwestern University
James Shedlock and Linda Walton, Journal of Library Administration 40, no. 3/4 (2004): 99-110.
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Another Tool in the Assessment Toolbox: Integrating LibQUAL+(TM) into the University of Washington Libraries Assessment Program
Steve Hiller, Journal of Library Administration 40, no. 3/4 (2004): 121-138.
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