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New libraries, new users?
Claire Creaser and Helen Greenwood, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 79-83.
Publication Type: Proceedings of the Northumbria Conference
Illumination & support, or, what do libraries do with all that data?
Claire Creaser, Pat Johnson, and Graham Walton, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 85-893
Publication Type: Proceedings of the Northumbria Conference
Measuring use of licensed electronic resources: a second iteration of the MINES for Libraries® Survey on Scholars Portal and other resources for the Ontario Council of University Libraries
Catherine Davidson, Dana Thomas, Martha Kyrillidou, and Terry Plum, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 91-101.
Publication Type: Proceedings of the Northumbria Conference
Evaluating peer research mentors: a campus collaboration for effective student learning
Annie Donahue, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 103-111.
Publication Type: Proceedings of the Northumbria Conference
It’s their library, not ours: how value comes from a philosophy not a purse
Katherine Everest and Helen Loughran, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 113-117.
Publication Type: Proceedings of the Northumbria Conference
Quality management in special libraries
Golnessa Galyani Moghaddam and Mostafa Moballeghi, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 119-124.
Publication Type: Proceedings of the Northumbria Conference
Do school libraries make a difference?: some considerations on investigating school library impact in the United Kingdom
Lucy Gildersleeves, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 125-132.
Publication Type: Proceedings of the Northumbria Conference
Using lean to teach the technical services value stream: a course proposal
Tamera Hanken, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 133-139.
Publication Type: Proceedings of the Northumbria Conference
An outcome study on the learning programs at the Novartis Knowledge Center (NKC)
Leifang He, Stefanie Ellinghaus and Binu Chaudhuri, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 141-148.
Publication Type: Proceedings of the Northumbria Conference
Technology-based quality evaluation instrument for teaching and learning: UNISA Library Services
J. C. Henning, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 149-154.
Publication Type: Proceedings of the Northumbria Conference