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81 records found

Assessment in North American Research Libraries: A Preliminary Report Card
Steve Hiller, Martha Kyrillidou, and Jim Self, Performance Measurement and Metrics 7, no. 2 (2006): 100-106.
Publication Type: Articles

Assessing the Value and Impact of Digital Content
Brinley Franklin and Terry Plum, Journal of Library Administration 48, no. 1 (2008): 41-47.
Publication Type: Articles

Library Users’ Service Desires: A LibQUAL+ Study
Bruce Thompson, Martha Kyrillidou, and Colleen Cook, The Library Quarterly 78, no. 1 (2008): 1–18.
Publication Type: Articles

User library service expectations in health science vs. other settings: a LibQUAL+® Study
Bruce Thompson, Martha Kyrillidou, and Colleen Cook, Health Information and Libraries Journal 24, no. 8 supp. 1 (2007): 38-45.
Publication Type: Articles

On-Premises Library Versus Google™-Like Information Gateway Usage Patterns: A LibQUAL+® Study
Bruce Thompson, Martha Kyrillidou, and Colleen Cook, Portal: Libraries and the Academy 7, no. 4 (2007): 463-480.
Publication Type: Articles

Using Localized Survey Items to Augment Standardized Benchmarking Measures: A LibQUAL+™ Study
Bruce Thompson, Colleen Cook, and Martha Kyrillidou, Portal: Libraries and the Academy 6, no. 2 (2006): 219-230.
Publication Type: Articles

Successful Web Survey Methodologies for Measuring the Impact of Networked Electronic Services (MINES for Libraries)
Brinley Franklin and Terry Plum, IFLA Journal 32, no. 1 (2006): 28-40.
Publication Type: Articles

MINES for Libraries™: Measuring the Impact of Networked Electronic Services and the Ontario Council of University Libraries' Scholar Portal, Final Report
Martha Kyrillidou, Toni Olshen, Brinley Franklin, and Terry Plum, Washington, DC: Association of Research Libraries (2006).
Publication Type: Articles

Measuring library service quality: A perceived outcome for libraries
Martha Kyrillidou, in Revisiting Outcomes Assessment in Higher Education, eds. Peter Hernon, Robert E. Dungan, and Candy Schwartz (Westport, CT: Library Unlimited, 2006): 351-366.
Publication Type: Articles

The globalization of library assessment and the role of LibQUAL+™
Martha Kyrillidou, From library science to information science: studies in honor of G. Kakouri (Thessaloniki, 2005). (in Greek).
Publication Type: Articles