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1240 records found

LibQUAL+ 2017 Highlights
Publication Type: Special

Potatoes to patrons: using a variation of Fisher’s agricultural split-plot model to explore the information control dimension of LibQUAL+
Christopher Sean Guder, Performance Measurement and Metrics (forthcoming)
Publication Type: Related Articles

Measuring the Quality of Services in Maulana Azad Library, AMU, Aligarh: A Study
Masoom Raza and Abdus Samim, in Proceedings of 11th International CALIBER, Chennai, India, August 2-4, 2017, 460-470. Gandhinagar, India: INFLIBNET Centre, 2017.
Publication Type: Related Articles

Using Variability to Diversify Library Assessment and Maximize Value of Assessment Data
Jackie Bronicki, Paper, Association of College and Research Libraries 2017 Conference, Baltimore, Maryland, March 22-25, 2017.
Publication Type: Conference Papers

Studying on Enhancing Readers’ Satisfaction Model of Electronic Service Quality in Library Based on LibQUAL+ and Kano
Yan-liang Zhang, Run-fang Bi, and Min Xiao, Procedia Engineering 174 (2017): 260–266. doi: http://dx.doi.org/10.1016/j.proeng.2017.01.132.
Publication Type: Related Articles

ARL Notebook 2016
Publication Type: ARL & Group Notebooks

Constructing a Sentiment Analysis Model for LibQUAL+ Comments
Michael Thomas Moore, Performance Measurement and Metrics 18, no. I (2017). doi: http://dx.doi.org/10.1108/PMM-07-2016-0031.
Publication Type: Related Articles

LibQUAL+ 2016 Highlights
Publication Type: Special

Effect of Library Service Quality to Users Satisfaction in The Library of The Faculty of Communication
Yulianti Asep Saeful Rohman, Edulib: Journal of Library and Information Science 6, no. 2 (November 2016): 102-117.
Publication Type: Related Articles

Quiet in the Library: An Evidence-Based Approach to Improving the Student Experience
Ciara McCaffrey and Michelle Breen, portal: Libraries and the Academy 16, no. 4 (October 2016): 775-791.
Publication Type: Related Articles