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525 records found

LibValue: Digitized Special Collections
Ken Wise, Gayle Baker, and Martha Kyrillidou, Webcast, Association of Research Libraries, August 15, 2013.
Publication Type: Presentations

LibValue: Digitized Special Collections (slides)
Ken Wise, Gayle Baker, and Martha Kyrillidou, Webcast slides, Association of Research Libraries, August 15, 2013.
Publication Type: Presentations

Dealing with the “Noise Problem”: Libraries Improving their LibQUAL Scores on “Quiet Space for Individual Work”
Ciara McCaffrey and Michelle Breen, Presentation, 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, July 23, 2013.
Publication Type: Presentations

Changing User Needs and Expectations of Library Users
Martha Kyrillidou, Presentation, 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, July 23, 2013.
Publication Type: Presentations

Can You Measure IT? The UK Experience of TechQUAL+
Ian Hall, Jessica Stephens, and Sarah Kennedy, Presentation, 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, July 22, 2013.
Publication Type: Presentations

LibQUAL+ Triads: Results from the Pilot Experiences
Martha Kyrillidou and Bruce Thompson, Presentation, 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, July 22, 2013.
Publication Type: Presentations

Using LibQUAL+® to Identify Commonalities in Customer Satisfaction: The Secret to Success?
Selena Killick and Anne van Weerden, Presentation, 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, July 22, 2013.
Publication Type: Presentations

The Analysis of LibQUAL Comments with the Assistance of a SharePoint List
Marié Roux, Presentation, 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, July 22, 2013.
Publication Type: Presentations

Perceptions of LibQUAL: The Experiences of Library Directors, Administrators, and University Libraries in Ireland
Ciara McCaffrey, Presentation, 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, July 22, 2013.
Publication Type: Presentations

LibQUAL+ and ClimateQUAL at York
Stephen Town, Presentation, LibQUAL+ Exchange of Experience Workshop, 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, July 22, 2013.
Publication Type: Presentations