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Evaluation of the Quality of Library Services from the Viewpoints of Users and Librarians using LibQual scale at Tehran University of Medical Sciences
A. Mardani and H. Sharifmoghadam, Journal of Health Administration 15, no. 47 (2012): 47-58.
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Factorial Invariance of LibQUAL+® as a Measure of Library Service Quality Over Time
Forrest C. Lane, Baaska Anderson, Hector F. Ponce and Prathiba Natesan, Library & Information Science Research 34, no. 1 (2012): 22-30.
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Service quality assessment at Aveiro University library
Masoomeh Tasouji Hasan Pour, MBA dissertation, Universidade de Aveiro, 2012.
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Understanding the Expectations of Pakistani Libraries Users: A LibQUAL Study
Shafiq U. Rehman, Library Philosophy and Practice (April 2012).
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Using LibQUAL+® Survey Results to Document the Adequacy of Services to Distance Learning Students for an Accreditation Review
Janice S. Lewis, Journal of Library & Information Services in Distance Learning 5, no. 3 (2011): 83-104, doi:10.1080/1533290X.2011.605935.
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Can Money Buy Happiness? A Statistical Analysis of Predictors for User Satisfaction
Ben Hunter and Robert Perret, Journal of Academic Librarianship 37, no. 5 (2011): 402-408.
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Using Basic Data Visualization Methods to Explore LibQUAL+® Data
Ray Lyons, 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England (August 22, 2011).
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Living the future: Organizational performance assessment
Raynna Bowlby, Journal of Library Administration 51, no. 7-8 (2011): 618-644.
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Ten Years of LibQual: A Study of Qualitative and Quantitative Survey Results at the University of Mississippi 2001–2010
Judy T. Greenwood, Alex P. Watson, and Melissa Dennis, The Journal of Academic Librarianship 37, no. 4 (2011): 312-318.
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A Declaration of Survey Interdependence
Tammy S. Sugarman and Jennifer L. Jones, Declaration of Interdependence: The Proceedings of the ACRL 2011 Conference, Philadelphia, PA (March-April 2011): 95-111.
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