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Cutting the Knot: A Holistic and Pragmatic Framework for Public Services Measures
Zsuzsa Koltay and Elena MacGurn, in Proceedings of the 2010 Library Assessment Conference, Baltimore, Maryland, October 24-27, 2010, edited by Steve Hiller, Kristina Justh, Martha Kyrillidou, and Jim Self, 533-538. Washington, DC: Association of Research Libraries, 2011.
Publication Type: Proceedings of the Library Assessment Conference
Academic Library Administrators' Uses and Perceptions of Performance Measurement Information in the Strategic Development of Services and Competitive Responses
Larry Nash White, in Proceedings of the 2010 Library Assessment Conference, Baltimore, Maryland, October 24-27, 2010, edited by Steve Hiller, Kristina Justh, Martha Kyrillidou, and Jim Self, 539-546. Washington, DC: Association of Research Libraries, 2011.
Publication Type: Proceedings of the Library Assessment Conference
Engaging Library Websites Users through Usability Testing and Inquiries Using Morae
Fagdéba Adjola Bakoyéma, in Proceedings of the 2010 Library Assessment Conference, Baltimore, Maryland, October 24-27, 2010, edited by Steve Hiller, Kristina Justh, Martha Kyrillidou, and Jim Self, 547-556. Washington, DC: Association of Research Libraries, 2011.
Publication Type: Proceedings of the Library Assessment Conference
Assessing Quality of Digital Objects Created in Large Scale Digitization
Emily Campbell, in Proceedings of the 2010 Library Assessment Conference, Baltimore, Maryland, October 24-27, 2010, edited by Steve Hiller, Kristina Justh, Martha Kyrillidou, and Jim Self, 557-561. Washington, DC: Association of Research Libraries, 2011.
Publication Type: Proceedings of the Library Assessment Conference
Evaluating the Use of Non-Text Resources Within and Beyond the Online Environment
Stephanie Krueger and Anna Perricci, in Proceedings of the 2010 Library Assessment Conference, Baltimore, Maryland, October 24-27, 2010, edited by Steve Hiller, Kristina Justh, Martha Kyrillidou, and Jim Self, 563-570. Washington, DC: Association of Research Libraries, 2011.
Publication Type: Proceedings of the Library Assessment Conference
Ask the Expert: Using Expertise Domains for Library Service Assessment
Amy Brunvand, in Proceedings of the 2010 Library Assessment Conference, Baltimore, Maryland, October 24-27, 2010, edited by Steve Hiller, Kristina Justh, Martha Kyrillidou, and Jim Self, 571-579. Washington, DC: Association of Research Libraries, 2011.
Publication Type: Proceedings of the Library Assessment Conference
Instant Messaging: A Synchronous Virtual Reference Tool That Mirrors Higher Education's Mission and Students' Needs: How Grounded Theory Placed the Library in the Middle of the Mix
Sarah Passonneau, in Proceedings of the 2010 Library Assessment Conference, Baltimore, Maryland, October 24-27, 2010, edited by Steve Hiller, Kristina Justh, Martha Kyrillidou, and Jim Self, 581-591. Washington, DC: Association of Research Libraries, 2011.
Publication Type: Proceedings of the Library Assessment Conference
Renewals and Interlibrary Loans in Libraries: An Analysis of Affordances and Changing User Behavior
Niels Ole Pors, in Proceedings of the 2010 Library Assessment Conference, Baltimore, Maryland, October 24-27, 2010, edited by Steve Hiller, Kristina Justh, Martha Kyrillidou, and Jim Self, 593-603. Washington, DC: Association of Research Libraries, 2011.
Publication Type: Proceedings of the Library Assessment Conference
The Future of Academic Librarians in the Workforce: A Ten-Year Forecast of Librarian Supply and Demand
José-Marie Griffiths and Donald W. King, in Proceedings of the 2010 Library Assessment Conference, Baltimore, Maryland, October 24-27, 2010, edited by Steve Hiller, Kristina Justh, Martha Kyrillidou, and Jim Self, 603-612. Washington, DC: Association of Research Libraries, 2011.
Publication Type: Proceedings of the Library Assessment Conference
Assessing Public Library Use of the Internet: A Sixteen Year Perspective
John Carlo Bertot and Charles R. McClure, in Proceedings of the 2010 Library Assessment Conference, Baltimore, Maryland, October 24-27, 2010, edited by Steve Hiller, Kristina Justh, Martha Kyrillidou, and Jim Self, 613-621. Washington, DC: Association of Research Libraries, 2011.
Publication Type: Proceedings of the Library Assessment Conference