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Adult User Perceptions of Library Services Provided by the Bessie Head Library in Pietersmaritzburg, Msunduzi, KwaZulu-Natal
Shanitha Bhim, MIS Dissertation, University of KwaZulu-Natal, 2010.
Publication Type: Related Articles

The Evaluation of Service Quality in Specialized Library of Golestan Province Governor based on LibQUAL and users point of views
Hassan H. Larijani and Fatemeh Sadat Hosseini, Electronic Journal of Ketabdar 9, no. 4 (2010).
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Using LibQUAL+TM to improve services to libraries: A report on academic libraries of Iran experience
Asefeh Asemi, Zahra Kazempour and Hasan Ashrafi Rizi, Electronic Library 28, no. 4 (2010): 568-579.
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Evaluating the service quality of public libraries affiliated to the Public Iranian Libraries entity in Qazvin city using the LibQUAL+ tool
F. Mohammadbeigi, Master’s Thesis, Tarbiat Modares University, 2009.
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Stakeholders' Satisfaction in a Non-profit Organization: the Case Study of the Library of the University of Cyprus
Elena Diomidi Parpouna and Charoula Theocharous Sotiriou, Master's Thesis, University of Cyprus, 2009.
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User Perceptions of Service Quality and the Level of User Satisfaction at the Mangosuthu University of Technology Library, Umlazi, Durban
Yegisthree Naidu, MIS Dissertation, University of KwaZulu-Natal, August 2009.
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Empirical analysis on LibQUAL+ library service quality survey—The case of Wuhan University Library
Chunzhi Xie, Journal of Academic Libraries (in Chinese) 27, no. 5 (2009):24–28, doi: 10.3969/j.issn.1002-1027.2009.05.005
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Student Perceptions and Expectations of Library Services Quality and User Satisfaction at Walters State Community College
James A. Posey, Ed.D. Dissertation, East Tennessee State University, May 2009.
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PHASE 1 OCDA Scale Results: Psychometric Assessment and Descriptive Statistics for Partner Libraries
Paul J. Hanges, Juliet Aiken, Xiafang Chen, and Hali Chambers, Report on the University of Maryland Results, 2007.
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Evaluating the service quality of public libraries affiliated to the Public Iranian Libraries entity in Qazvin city using the LibQUAL+ tool
F. Mohammadbeigi and M. Hassanzadeh, Payam-E- Ketabkhane 15, no. 1 (2009): 7-27.
Publication Type: Related Articles